Situation:
Enterprise software company has a suite of network automation and orchestration products that help companies avoid network outages and simplify network-wide updates. The company wanted a cloud based hub that Network Administrators could use to perform administrative tasks.
TAsk:
As a User Experience Designer, I was tasked to design a simple, intuitive cloud experience that would reach a new customer base.
UI for Identity Provider Mapping. Users have to be able to map SAML groups to groups they create in their own system. An inline form on a table was created to streamline the process.
ACTIONS:
I worked with the Product Owner to discover what tasks our users performed most and what they wanted to accomplish. After discovering that they perform mostly administrative tasks, I set out to design a tool that they could easily add oAuth credentials, add members to groups and assign permissions to each group. I also designed an interface that made it easy to spin up a new environment to run workflows.
RESULTS:
the companies Cloud platform launched in October 2024 with 20+ customers signed up. We have enabled network administrators to be more productive by working in the cloud and running repetitive tasks with less effort.